If you'd like to find out more about our COVID-19 guidelines, contact us today!
The whole SRJ operation has been assessed to ensure it complies with the government’s guidelines. Each member of the SRJ team goes through a regular COVID questionnaire screening, with each staff member given the relevant personal protective equipment. The whole business, from our receptionist to double glazing installer has received training on our COVID-19 safe-working policies, which are updated as and when the government releases new guidelines.
When it is safe to open, a one-way system has been introduced in our double glazing showroom, with hand sanitiser and PPE provided to customers and staff upon arrival, with social distancing maintained. Unfortunately, we will not be able to offer our customers tea or coffee when they visit our showroom, to prevent the spread. Any paperwork that will need to be signed by our customers is left in an agreed safe place, allowing for the signing and exchange to be done from a safe distance. Finally, we will not carry out work in your home unless it meets government guidelines!
Throughout the design, survey & installation, our team will continue to follow the latest guidelines. Where possible, appointments to discuss your double glazing project can be carried out via virtual appointment. If visiting your home, our sales designer will wear relevant PPE, keep his distance, sanitise surfaces they touch and where possible, carry out measurements from outside of the property.
Before carrying out a double glazing installation, our installers are tested for COVID-19 symptoms. If given the all-clear, the installation will go-ahead. Our team works in bubbles and equipped with all the necessary PPE to travel safely to your home.
Don’t be surprised if, during the double glazing installation, our team remove their PPE if they are keeping a distance from the homeowner. This will allow them to easily install without any issues. Although we appreciate the gesture of a tea and sandwich, our team will come prepared with their own to reduce the spread.
Once the double glazing installation is complete, our team will remove any debris, tidying up and vacuuming up with their own equipment. Then the exchange of documents to finalise your double glazing installation will be done in accordance with our policies. Should you require any further visits, these will be done in-line with the guidelines.
It’s important that our customers play their part in ensuring that we comply with government & our own company guidelines for their double glazing installations. Not just for the safety of our team but for you and your family. That’s why we ask our customers to do the following before our visit to discuss your double glazing project.
If you’d like to find out more about our COVID-19 guidelines, or you’d like to discuss a double glazing project for your home, don’t hesitate to get in touch. You can call our team on 01383 851 951, email hello@srjwindows.com or fill out our online contact form.
For those with a product in mind for their home improvement project, start an online quote. Simply enter a few details, and we’ll send you a bespoke estimate for our double glazing.
Or when it’s safe to do so, why not book a visit to our showroom. Call our team today to find out our opening times. You can also book a virtual appointment to discuss your double glazing project from the comfort of your home.