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When you choose SRJ Windows, you’re not just investing in premium doors, windows, or roofing products; you’re also gaining peace of mind with our Platinum 10 Year Guarantee. This guarantee reflects our confidence in the craftsmanship and durability of our products, giving you reassurance for the years ahead. However, to fully protect your investment and keep your guarantee valid, it’s vital to carry out some essential maintenance tasks. In this article, we’ll guide you through these straightforward but crucial steps so you can enjoy your SRJ products at their best.
Firstly, let’s briefly outline what the SRJ Platinum 10 Year Guarantee covers. It covers all installation products compliant with current legislation at the time of installation, including windows, doors, rubber roof membranes, and more. However, some items are not covered by the 10-year guarantee. If you are unsure whether our platinum 10-year guarantee covers your new products, you can refer to the documentation provided at the time of installation. Unlike many competitors, we offer comprehensive cover for your products for a full decade, a testament to our confidence in quality and craftsmanship.
That said, reasonable maintenance is your part of the bargain. It’s essential that you follow the cleaning and care instructions provided at installation, and ensure moving parts are regularly adjusted and lubricated. This is because maintaining your products helps protect your guarantee, so it’s worth knowing exactly what needs to be done to care for your new products effectively.
Maintaining a clean surface is the most fundamental task. For your windows and doors, simply wash down frames with mild soapy water to remove dirt and grime. Avoid chemicals or abrasive materials, as these damage surfaces or finishes. Remember, regular cleaning not only keeps your home looking smart, but it also prevents corrosion or wear to ironmongery and frame materials. Explore our maintenance guides to learn how to properly maintain your specific product.
If you have a rubber membrane roof installed by SRJ, it comes with a separate 10-year guarantee, but requires specific care instructions. Learn how to properly maintain your rubber membrane roof with our comprehensive maintenance guide.
It’s important to be aware that certain issues are excluded from the guarantee, usually those arising from neglect or extreme conditions. Poor maintenance leading to water damage or corrosion will not be covered.
For example, routine tightening of screws or pivot hinge adjustments are the homeowner’s responsibility, so ensure not to ignore minor operational tweaks to prevent more costly repairs later.
In summary, maintaining your SRJ products is straightforward and empowers you to safeguard your 10-year investment. Regular cleaning, lubricating moving parts, and observing special care instructions for roofs and doors will not only protect your guarantee but also prolong the life and performance of your windows, doors, and roofing.
In short, warm water and clean cloths are all you need to clean your products. Avoid using dish soaps, especially citrus-scented ones, as they are too harsh and can continue to damage surfaces even after rinsing.
If you’re unsure about any aspect of maintaining your SRJ installation or if you’d like a refresher on care guidelines, please get in touch with our expert team. We’re always happy to offer advice and assistance to keep your home shining for years to come.
Thinking about upgrading your windows or doors with SRJ? Get in touch today and see how our trusted products and reassuring guarantees can enhance your property’s value and security.
SRJ Windows is committed to quality and customer satisfaction. Protect your investment by caring for your home the right way. Learn more about our 10-year platinum guarantee on our website and take the first step towards worry-free home improvements.
Here at SRJ Windows, we are proud to offer out customer in Fife, Dunfermline, Edinburgh and Central Scotland, a wide range of payment options to help finance their home improvement installation. Our tailored financial solutions are the bedrock upon which we have built our reputation over the last 30+ years. Whether you would like to pay by card, cash or choose one of our payment plans, we have the payment option to suit your needs
We have a stunning showroom in the heart of Fife! There is no need to book as you can walk in at a time and date that suits you. We're open 7 days a week for your convenience and a member of our team is always on hand to assist. View our whole range of bespoke double glazing solutions in person. Whether you're after replacement windows, a secure front door or a new living space, we've got it all! Visit us today!
