In 2011 Natalie started working with SRJ to run our after sales department. Now you get to make an appointment as soon as you call in, unlike other companies where you wait for weeks, sometimes months, for an appointment. You also won’t have to wait long for us to come to you. If it’s an emergency we can usually get to you the same day. So if you are a customer already, or you are thinking about getting SRJ to install new products for you, you won’t have any hassle if you ever have a problem with your windows and doors. We have also been working with an IT company on a new bespoke software system to enhance our after sales department. This is now installed and up and running.
“Remember – it’s not just the purchase of your windows, it’s the after care as well.”